Datamatics To Provide 24/7 Multilingual Support For Prometric's Remote Examination Operations
· Free Press Journal
Mumbai: Datamatics Global Services Ltd announced on 29 September 2026 that it has been selected by Prometric, a global leader in credentialing and skills development, to support its remote examination operations worldwide.
Support Operations
Datamatics will provide 24/7/365 multilingual support in English, Spanish, and French. This support will be delivered through its centres in India, the Philippines, and Peru.
Visit biznow.biz for more information.
Scope of Services
The global delivery model will cover key stages of the remote examination process. These include candidate technical readiness, remote exam proctoring, candidate support, security monitoring, quality checks, workforce planning, and performance reporting and governance.
MCA Corporate Trophy: Tata Power SC Beat Datamatics Global Services CC In 'D' Division FinalOperational Goals
The engagement aims to help Prometric reduce candidate wait times and service disruptions. It also seeks to maintain examination security, service quality, and candidate satisfaction scores above 90%.
Leadership Commentary
Joel Beauchamp, Director – Remote Testing Operations, Prometric, said that Datamatics' multilingual, 24/7 delivery model provides the operational scale, flexibility, and resilience needed for a consistent experience. Rahul Kanodia, Vice Chairman and Chief Executive Officer, Datamatics, stated that the engagement demonstrates the company’s ability to manage complex, high-volume operations across geographies and languages while maintaining service levels.
Disclaimer: This story is based on company exchange filings and is for informational purposes only. Investors should evaluate risks before making decisions.